Privacy Policy

Last updated: 4 July 2025

EMWIN Systems (Pty) Ltd (“we”, “us”, or “our”) respects your privacy. This Privacy Policy describes how we collect, use, and protect your personal information on our website ejm.co.za.

1. What Information We Collect

When you contact us using our enquiry form, we may collect:

• Name (required)
• Email address (required)
• Phone number (optional)
• Message contents

We do not collect or request sensitive personal information.

2. How We Use Your Information

We use your information solely to:

• Respond to your enquiry
• Provide customer support or service information
• Send a one-time welcome email that may include an invitation to opt into future updates or newsletters

We do not sell, rent, or share your personal data with third parties for marketing.

3. Data Storage and Retention

Submitted form data is stored securely within our website platform (Webflow) for internal reference and archival purposes. We retain this information unless you request its removal.

4. Analytics and Cookies

We use Google Analytics (GA4) to better understand website usage. This tool collects anonymised data such as IP address, browser type, device info, and time spent on pages. Google may store this data outside South Africa.

By using our website, you consent to our use of cookies. You may adjust your browser settings to disable them.

5. Who Has Access

Access to collected data is restricted to:

• Our internal sales and support representatives
• Our digital partner who oversees the website

6. Your Rights Under POPIA

You may request:

• Access to your data
• Correction or deletion of your data
• Withdrawal of consent

Please contact us at: info@ejm.co.za

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