|
Snag Tracking
Snag Tracking was developed for property owners letting out buildings, apartments and units to clients, to assist with efficient, error-free tracking of Snags. It could also be used when the building is still under warranty, and the developers have the responsibility to fix all malfunctions.
A Snag is a problem being experienced or something not working as it should be at a site. By logging on to the system, the user can report snags and monitor the follow-up of the snag.
|
|
· Registering all the relevant details about the property - the complex’s name, blocks and Units names.
· Details about the contractors that can be used to fix the snags are also registered.
· The details about the client staying at the property e.g. when the lease expires, when they are available etc
|
|
· The client can phone in or e-mail the company owning the building to report the snag.
· The snag is captured onto the database, and can be followed up from there.
· The Snag is communicated to the contractor responsible for fixing it.
|
|
· Any queries about the status of the Snags can be viewed in the form of a report.
· Likewise for the status of the contractors and any properties.
· The reports can be exported to Excel, Acrobat (PDF) file, etc.
|